Thông tin chi tiết
Mô tả Công việc
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Obtain necessary approvals to process orders.
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Process orders into the Point of Sale system accurately.
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Total the guest check notating applicable approval codes (hotel charge, credit card, cash, etc…)
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Notify management of any guest complaints.
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Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies to include but not limited to health and safety.
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Effective problem solving skills to include the ability to collaborate with others.
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Become familiar with hotel services in order to answer questions and provide guest assistances.
Yêu Cầu Công Việc
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Vocational School Certificate is required.
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One-year previous customer service related experience required.
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Must be able to perform basic mathematical computations.
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Must be able to pass a math test.
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Must be able to write legibly, complete detailed paperwork and use a computer for extended periods of time.
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Must be able to initiate and engage in conversation in a professional and friendly manner.
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Ability to learn the menu, point of sale system and day-to-day procedures.
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Must be able to work any shift any day.
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Previous hospitality experience preferred.
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Microsoft Office knowledge required.
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Must present a well-groomed appearance.
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Strong computer skills.
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Ability to communicate fluently in the local language of the workplace both verbally and nonverbally.Bi-lingual is encouraged.
Thông tin khác
- Tuổi: Không giới hạn tuổi
- Phương thức làm việc: Không Áp Dụng Làm Việc Từ Nhà