IT Helpdesk

CareerStart's Client

Hồ Chí Minh
KV Nam Trung Bộ
Bình Dương

Ngày cập nhật: 12/05/2025

Hạn nộp: 31/05/2025

Lưu việc làm

Báo xấu

Nộp Đơn Ứng Tuyển

Thông tin chi tiết

Mức lương:

16 Tr - 22 Tr VND

Phương thức làm việc

Không Áp Dụng Làm Việc Từ Nhà

Kinh nghiệm

Không yêu cầu kinh nghiệm

Hình thức

Nhân viên chính thức | Bán thời gian | Thời vụ/ Nghề tự do | Thực tập

Ngành nghề

Địa điểm

Phúc lợi

Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Xe đưa đón
Du lịch nước ngoài
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Phụ cấp thâm niên
Nghỉ phép năm
CLB thể thao

Mô tả Công việc

Technical Support:
- Receive, categorize, and resolve technical support requests from users through various channels (phone, email, ticketing system).
- Troubleshoot and resolve hardware, software, network, and system-related issues.
- Install, configure, and maintain software and hardware systems.
- Provide end-user support for applications and IT services to ensure smooth operation.
IT Asset Management:
- Monitor, track, and update records of all IT equipment and technology assets within the organization.
- Assist with procurement, installation, and maintenance of IT devices and peripherals.
User Training & Documentation:
- Conduct short training sessions for users on new systems, tools, or software.
- Develop and distribute user guides, manuals, and how-to documentation for self-learning.
Process Improvement:
- Propose and implement improvements to enhance technical support processes and increase operational efficiency.

KEY RESPONSIBILITIES

- Evaluate and propose data infrastructure requirements; design and build data warehouses, data lakes and other storage systems.
- Develop ETL/ELT pipelines to collect, transform and load data from diverse sources.
- Implement automated workflows to support internal operations and business activities.
- Collaborate with Data Scientists to deploy and maintain machine learning systems.
- Work closely with Data Analysts to provide the required data infrastructure and access.
- Develop internal tools and APIs for efficient data access and utilization.
- Optimize data systems for scalability, performance and reliability.

BENEFITS

Bonuses for Holidays, New Year, Birthdays during the year.
24/24 accident insurance during probation and employment.
Health insurance - Social insurance according to state regulations.
Periodic health check-ups.
Team building, Mid-Autumn Festival, Year-end Party, New Year's Eve, New Year's Day
13th-month bonus according to company regulations

Yêu Cầu Công Việc

Male: Age from 25
College or University degree in Information Technology. At least 2 years of experience in similar positions.
Proficient in Microsoft, Linux system software, network technology, electronics, telecommunications, computers, etc.
Having CompTIA A+, MCSA, CCNA certificates, having worked at design companies... is an advantage.
Ability to read, understand, research, and synthesize specialized documents in English and Vietnamese
Fluent communication, planning, reasonable and effective work deployment.
Honest, dynamic, sociable, and responsible.
Good teamwork, able to withstand work pressure.