Thông tin chi tiết
Phúc lợi
- Laptop
- Chế độ bảo hiểm
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Nghỉ phép năm
Mô tả Công việc
ROLES:
This role is part of the IT Infra & Operation team to ensure the smooth operation and stability of our IT infrastructure & Operation. He will be responsible for daily support for all aspects of our IT infrastructure & IT Operation.
RESPONSIBILITIES:
· Support daily operations of the IT infrastructure, including network, servers, storage, and cloud environments.
· Implement and maintain IT systems and tools to support business needs.
· Monitor system performance and identify potential issues before they occur.
· Troubleshoot and resolve IT infrastructure problems.
· Solve the IT helpdesk ticket or user support request and commit the SLA to the business.
· Support other tasks assigned by line manager
Yêu Cầu Công Việc
· Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
· Minimum 1 years of experience in IT helpdesk, operation or Infrastructure support.
· Strong understanding of Network, PC, PC installed softwares.
· Understanding with IT service management frameworks (e.g., ITIL).
· Ability to work independently and as part of a team.
· Proficiency in Microsoft Office Suite and other relevant IT tools.
Thông tin khác
- Bằng cấp: Cao đẳng
- Hình thức: Nhân viên chính thức
- Tuổi: Không giới hạn tuổi
- Phương thức làm việc: Không Áp Dụng Làm Việc Từ Nhà