Thông tin chi tiết
Phúc lợi
- Chế độ bảo hiểm
- Xe đưa đón
- Đồng phục
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm
Mô tả Công việc
- Support operational staff in daily communication with Chinese/Korean/Japanese guests
- Translate documents related to Chinese/Korean/Japanese when required.
- Greet guests and manage the queues at the Front Desk upon arrival or departure
- Give directions or escort guests to function rooms or guest rooms
- Respond to a wide variety of guest requests by accurately assessing the guest's needs and requests and then adding personal recommendations and touches to achieve maximum guest satisfaction.
- Be informed on hotel events, promotions, facilities, and services and promote these to the guests acting as an ambassador to The Grand Ho Tram.
- Establish relationships with leaders at local activities, restaurants, events, and tourist attractions and provide updated and current information and directions regarding these to guests.
- Acts as an ambassador for the hotel with professional and discreet demeanor and creativity, which predicts guest’s expectations and ensures their return business.
- Perform all other job-related duties as requested.
Yêu Cầu Công Việc
- One year working experience is preferred.
- Good in Chinese or Korean Language
- Basic Education completed is preferred.
- Microsoft Office knowledge is preferred.
- Must present a well-groomed appearance.
- Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is encouraged.
- Organized, can multi-task, good problem solving skills and detail-oriented.
- Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
- Solid knowledge of the area and local attractions, events, restaurants and tourist activities preferred.
Thông tin khác
- Tuổi: Không giới hạn tuổi
- Phương thức làm việc: Không Áp Dụng Làm Việc Từ Nhà