Thông báo việc làm
Thông tin chi tiết
Cạnh tranh
Không Áp Dụng Làm Việc Từ Nhà
Không yêu cầu kinh nghiệm
Thực tập
Phúc lợi
- Laptop
- Phụ cấp
- Đào tạo
Mô tả Công việc
POSITION: TECHNOLOGY SUPPORT INTERN
- Work location: HCMC
- Working time: Monday - Friday
MAIN DUTIES:
1. Ticket Arrangement:
· Organize and manage support tickets within the system.
· Ensure timely resolution and follow-up on open tickets.
· Collaborate with the support team to prioritize and address issues.
2. Documentation:
· Assist in the preparation and maintenance of technical documentation.
· Ensure all documents are accurate, up-to-date, and stored appropriately.
· Support the team in creating user manuals, process documentation, and training materials.
3. Support Tasks:
· Provide administrative and technical support to the EDS Manager.
· Assist in troubleshooting and resolving technical issues related to E-commerce & local application.
· Participate in system testing and quality assurance activities.
4. General Support:
· Assist in organizing and scheduling meetings, training sessions, and workshops.
- Perform other duties as assigned to support the Technology Department’s objectives.
Yêu Cầu Công Việc
- Fresh graduate or currently pursuing a degree in Information Technology, Computer Science, Business Administration, or a related field
- Basic understanding of ERP/SAP systems is a plus.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Attention to detail and a proactive approach to problem-solving.
- Able to read/write technical documents (SOP, Diagram) in English is preferred.
- Experience in application/technical support is a plus.
1. Education & Qualification:
2. Skills:
Thông tin khác
- Bằng cấp: Đại học
- Hình thức: Thực tập
- Tuổi: Không giới hạn tuổi
- Phương thức làm việc: Không Áp Dụng Làm Việc Từ Nhà
Các công việc tương tự
Lương: 6 Tr - 6 Tr VND
- Hồ Chí Minh
