Thông báo việc làm
- Hồ Chí Minh
Ngày cập nhật: 06/03/2025
Hạn nộp: 30/04/2025
Thông tin chi tiết
Cạnh tranh
Không Áp Dụng Làm Việc Từ Nhà
Không yêu cầu kinh nghiệm
Nhân viên chính thức
Phúc lợi
- Chế độ bảo hiểm
- Đồng phục
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
Mô tả Công việc
Animal Doctors International is a full-service veterinary clinic driven by a passion for excellence. We provide compassionate clinical care, state-of-the-art technology and highly-skilled international veterinarians to deliver on our promise of exceptional service and personalized care for your loved pets.
Key Responsibilities
- Serve as “Ambassadors” – creating and maintaining goodwill for the hospital.
- Answer and triage phone calls, emails, messages from clients.
- Troubleshoot issues over phone calls, chat and handle customer complaints.
- Make calls, follow up and update on lists of customers.
- Schedule appointments and other patient visits in the appointment book, including re-check appointments, surgeries, and drop offs.
- Call clients to confirm appointments, remind of missed appointments and laboratory results as well as callbacks for procedures performed.
- Relay appropriate information to/from clients to doctors and/or management.
- Quickly understand client needs and initiate the process of meeting those needs.
- Help new clients completely fill out the registration form. Inform new clients about services, etc. that we offer.
- Maintain proper documentation in the electronic medical record
- Prepare deposit slips and/or cash balancing worksheet for the daily bank deposit as directed by the Hospital/Office Manager.
- Present and explain fee estimates for treatment/surgery to clients.
- Process payment transactions
Yêu Cầu Công Việc
- Good English communication skills.
- Accept candidates without experience.
- Great phone skills. Great client service skills.
- Must be friendly, outgoing, “people-oriented.”
- Well groomed, organised and detail oriented.
- Ability to handle money accurately and honestly.
- Must possess sound decision making skills and multi-task while working in an environment of stress.
What We Are Looking For
Thông tin khác
- Bằng cấp: Đại học
- Hình thức: Nhân viên chính thức
- Tuổi: Không giới hạn tuổi
- Phương thức làm việc: Không Áp Dụng Làm Việc Từ Nhà
Các công việc tương tự
![[HO] Customer Service Intern logo](https://images.careerviet.vn/employer_folders/lot4/291574/155x155/82115savills_logo-svg.png){kind=logo}
Lương: Trên 9,9 Tr VND
- Hồ Chí Minh
