Thông tin chi tiết
Phúc lợi
- Chế độ bảo hiểm
- Chế độ thưởng
- Chăm sóc sức khỏe
- Tăng lương
- Phụ cấp thâm niên
Mô tả Công việc
- Greet patients in a professional manner at their arrival & on the telephone.
- Organizing & scheduling appointments;
- Updating & filling out patient’s medical file;
- Work closely with team members to ensure the arrangement & cleanliness at the lobby & reception area meet the management’s standard.
- Handles cashier’s works when assigned.
- Provide support to patients’ requests of documents relating to treatment.
- Attract potential patients by answering inquiries of services on site, via phone or email.
- Process messages from patients to doctor’s assistant to doctors;
- Conduct follow-up phone calls with new patients & when patients do not follow through with the prescribed treatment plan.
- Ability to maintain effective & organized systems to ensure timely patient flow;
- Ad-hoc tasks given by immediate supervisor.
Location:
1/ Chi nhánh Hà Nội tại 55 P. Lê Đại Hành, Lê Đại Hành, Hai Bà Trưng, Hà Nội
This Job Description is not exhaustive of all job tasks, but a guide and tasks may be added or removed by immediate supervisor according to operational requirements of the Company.
Yêu Cầu Công Việc
- Good customer service with good communication & interpersonal skills;
- Good problem solving skills & the ability to handle conflicts;
- Must be a team player with positive attitude, showing empathy, proactive, flexible, energetic & adaptive to change;
- Able to handle patient’s confidential information in a professional manner;
- Good command of Vietnamese & English spoken
- 13th salary
- Performance bonus
- Bao Viet health insurance
- Free treatment at ACC for staff only
Other Benefit:
Thông tin khác
- Tuổi: Dưới 33
- Phương thức làm việc: Không Áp Dụng Làm Việc Từ Nhà