Thông tin chi tiết
16 Tr - 17 Tr VND
Không Áp Dụng Làm Việc Từ Nhà
1 Năm
Nhân viên chính thức
Phúc lợi
- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
Mô tả Công việc
- Lead, manage & develop a team, helping them to achieve their full potential and maintain high standards and quality of work.
- Ensure that all services are delivered within the framework's core values and in line with existing policies and procedures
- Create an inspiring team environment with an open communication culture, utilizing clear goals and objective setting to help the team succeed
- Performance management: career counseling, coaching, performance development, 1:1's mentoring, Team huddle, Ops calibration etc... to make sure the team achieves the glide goal.
- Control Team roster to be efficient and work with QAs/Trainers to gather feedback regarding productivity and quality problems for service improvement.
Yêu Cầu Công Việc
- 6 months minimum supervising/leading a team.
- English communication.
- Experience in Contact Center, E-Commerce, Customer Service, Consultant, Telesales a plus.
- Experience in a high-growth organization strongly preferred
- Strong leadership skills, motivating and inspiring diverse teams.
- Ability to thrive in a fast-paced, dynamic environment.
Thông tin khác
- Bằng cấp: Cao đẳng
- Hình thức: Nhân viên chính thức
- Tuổi: 25 - 35
- Thời gian làm việc: Rotating shift 8 hours/ day (9AM - 11:PM), 6 days/week (1 day off any)
-
Phúc lợi:
- 13th-month salary
- Promotion twice a year
- Salary review once a year
- Engagement activities (Birthday party, town hall,...).
- Annual leave according to Labor Law.
- Participate in social insurance, health insurance, and unemployment insurance.
- Bonus + gifts on holidays and New Year - Phương thức làm việc: Không Áp Dụng Làm Việc Từ Nhà
Các công việc tương tự
