Thông báo việc làm
Thông tin chi tiết
Mức lương:
Cạnh tranh
Phương thức làm việc
Không Áp Dụng Làm Việc Từ Nhà
Kinh nghiệm
1 Năm
Hình thức
Nhân viên chính thức
Ngành nghề
Địa điểm
Phúc lợi
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
Mô tả Công việc
JOB DESCRIPTION
- Approach and build up relationships with new customers, maintain relationships and support existing customers.
- Collect customers’ needs and information related to products and services.
- Work closely and coordinate with insurance partners to support customers.
- Support customers and suggest solutions, insurance packages to them which are suitable with their needs and budget.
- Respond promptly to inquiries from customers and partners.
- Follow up contracting with partners and customers.
- Handling claims procedure and customers’ complaints according to company procedures.
- Tracking and closing statement and incentives weekly, monthly.
- Research market, evaluate, analyze data to develop products, services and expand business.
- Develop and report on resolving service errors/incidents that affect service quality.
- Coordinate with the line manager and team to improve, develop the products and service, and to implement new projects.
- Prepare weekly and monthly reports.
- Coordinate with internal departments to complete related tasks and support each other.
- Other tasks assigned by Line manager and GD.
Yêu Cầu Công Việc
- Graduated University in Marketing, Economic, Finance or relevant field
- One - year experience working in customer services is preferred.
- Having experience in the insurance field, having an insurance agent license or insurance brokage license is an advantage.
- Customer Orientated mindset
- Strong organizational and project management skills.
- Attention to details.
- Ability to work independently and in a team.
- Dedication and reliability.
- “Can Do” attitude
- Strong Communication skills.
- Solid computer skills with ability to learn and work across multiple systems.
- Basic English (can speak Chinese is a plus)
- Salary competitive.
- Benefit as company policy and labor law.
- Insurance of Social, Medical, Unemployed and Premium Health Insurance.
- Dynamic and professional working environment
JOB REQUIREMENTS
BENEFIT
Thông tin khác
- Bằng cấp: Đại học
- Hình thức: Nhân viên chính thức
- Tuổi: Không giới hạn tuổi
- Phương thức làm việc: Không Áp Dụng Làm Việc Từ Nhà
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