- Hồ Chí Minh
Ngày cập nhật: 22/05/2025
Hạn nộp: 21/06/2025
Thông tin chi tiết
Phúc lợi
- Laptop
- Chế độ bảo hiểm
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Nghỉ phép năm
Mô tả Công việc
- Coordinate and follow up on IT change requests raised by internal departments across platforms including Haravan, Salesforce Commerce Cloud, and other systemsUpdating employee information from HR on the E-Office system: updating information of new employees, employees who have left, creating new user accounts.
- Track and manage enhancement requests, bug fixes, and support tickets within an agile or semi-agile framework.Supporting and guiding users in using the E-Office system: assisting users in creating and approving requests on E-Office.
- Collaborate with vendors and development partners to ensure timely delivery, clear communication, and high-quality outputs.Developing and configuring approval processes on E-Office: modifying existing processes, creating new processes.
- Gather and document business requirements from stakeholders for new features, system improvements, or integrations.Gathering business requirements for application development from departments and brands: requesting new feature development, modifying existing features.
- Assist in preparing functional and technical documentation, including use cases, flowcharts, mockups, and user manuals.Creating documentation for analyzing and designing applications for software projects.
- Support testing (UAT), validations, and go-live preparations for new system features or updates.Participating in building current and future business processes.
- Coordinate internal project status reporting and updates.Participating in testing and acceptance of system features.
- Assist with basic budgeting and procurement processes for software delivery projects, including reviewing proposals and contracts.Creating user manuals for end users.
- Support cross-functional workshops to align business needs with technical solutions.Guiding users in operating software systems.
- Develop basic training materials and support onboarding of users to new tools or workflows.Requesting budget for projects.
- Ensure all delivery activities follow Maison's IT processes and standards.
Yêu Cầu Công Việc
- Strong understanding of digital platforms, especially in e-commerce. Know operating applications and understanding software products.
- Familiarity with platforms like Haravan, Salesforce Commerce, or WordPress is a strong advantage. Possess communication, presentation, and information delivery skills.
- Solid communication and stakeholder management skills (internal and external). Have knowledge of the retail industry.
- Ability to synthesize business needs into structured, technical documentation. Possess skills in synthesizing and analyzing information.
- Exposure to basic project management methodologies, including scheduling, issue tracking, and sprint planning. Have problem-solving skills and critical thinking ability.
- Critical thinking and strong problem-solving mindset. Possess skills in building effective relationships and fostering consensus within a team.
- Knowledge of the retail industry or omnichannel operations is preferred.
- Background in Business Analysis (BA) is a plus.
- Comfortable working with technical vendors and cross-functional teams.
- Good command of English for reading, writing, and oral communication is a plus, especially for documentation and coordination with external vendors.Have the ability to read and comprehend English documents related to job responsibilities.
- Basic knowledge of AI prompting (e.g., ChatGPT) is a plus, especially for enhancing productivity, documentation, and automation of repetitive tasks.
Thông tin khác
- Bằng cấp: Đại học
- Hình thức: Nhân viên chính thức
- Phụ cấp khác: Parking allowance + Lunch allowance
- Thời gian thử việc: 60 days
- Tuổi: 23 - 27
- Thời gian làm việc: Mon - Fri (9:00AM - 06:00 PM)
- Đồng nghiệp: Friendly, and truly supports to new members
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Phúc lợi:
Contributing insurance according to the labor law
Contributing the Generali insurance (if have been working for above 6 months)
KPI Bonus, a 13-month bonus, and gifts/bonuses on the Tet Holiday, Events
Annual Health Check-up
Discounting on items, once buying full-price products at MAISON RMI - Ngày nghỉ: 12 - 13 leaves are followed by the company's policies, other holiday leaves are issued by the Vietnamese governance
- Phương thức làm việc: Không Áp Dụng Làm Việc Từ Nhà
Các công việc tương tự
Lương: 11 Tr - 13 Tr VND
- Hồ Chí Minh
- KV Nam Trung Bộ
- Bình Dương